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    Contact Us


    At Neon Pulse, we're dedicated to enhancing your daily life through thoughtfully designed products that blend comfort, functionality, and aesthetic appeal. Our customer service team is committed to providing personalized support for inquiries about our lifestyle collections, order processing, or policy details. We typically respond to all messages within 1 business day, ensuring your experience remains seamless and satisfactory.

    E-mail: [email protected]

    Our specialists possess extensive knowledge about our product range and are equipped to assist with various aspects of your shopping experience. Whether you need guidance on product selection tailored to your lifestyle, updates on order processing timelines, or assistance with our extended return window, we're here to ensure every interaction reflects our commitment to quality and customer care. For order processing, please allow 3-5 business days during standard periods, and 5-7 business days during peak seasons. Our return policy extends beyond industry standards, offering a generous 21-day window from delivery date for returns.

    Thank you for choosing Neon Pulse. We appreciate your trust in our brand and look forward to helping you discover products that elevate your everyday living experience through thoughtful design and exceptional quality.